FAQ

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OTP SMS Service


  • What is OTP SMS Service ?

    OTP means One Time Password. And now a days Banking system, web portals & mobile applications use OTP SMS Service to send OTP via SMS. Since OTP in many system are time based lifetime. Its important that OTP SMS are deliverd instantly. Hence you need High Speed SMS Service to delivery OTP SMS over normal SMS. Hence you need OTP SMS Service exclusively for this

  • Is OTP SMS Costlier then Normal SMS ?

    Usually its same as normal sms. But only backend SMS Network is high speed with higher configuration.

  • In how much time usually OTP SMS Delivered

    OTP SMS is usually deliverd within 5 seconds.

RCS SMS Service


  • What is RCS messaging?

    RCS (Rich Communication Services) is a set of standards for messaging and calling on mobile devices that is intended to replace SMS and MMS. RCS supports features such as high-resolution photo and video sharing, group chats, read receipts, and more. It also allows for more interactive communication, such as the ability to make a video call directly from a message thread.

  • What are the benefits of RCS messaging?

    1) RCS messaging provides a more interactive messaging experience than SMS and MMS.
    2) RCS messaging allows users to send high-resolution photos and videos, group chats, and read receipts.
    3) It also allows for more interactive communication, such as the ability to make a video call directly from a message thread.

  • How does RCS messaging work?

    RCS messaging works by using the internet to send and receive messages, rather than using the traditional SMS and MMS protocols. This allows RCS messages to support advanced features and provide a more interactive messaging experience.

  • Is RCS messaging available on all devices?

    RCS messaging is not available on all devices, as it requires the device to support the RCS standard and the carrier to have enabled RCS services.

  • How much does RCS messaging cost?

    The cost of RCS messaging can vary depending on the mobile carrier and country. Some mobile carriers may charge a monthly fee for RCS services, while others may charge based on the number of messages sent or received. Additionally, some carriers may charge extra for certain features, such as group messaging or video calls.

  • How do I set up RCS messaging on my device?

    To set up RCS messaging, you need to ensure that your device and mobile carrier support RCS. The setup process can vary depending on the device and carrier, but generally, you will need to enable RCS messaging in the device settings.

Transactional SMS Service


Promotional SMS Service


International SMS Service


Reseller SMS Service


  • How does Reseller SMS Reseller works?

    A reseller will purchase SMS services from a wholesale provider at a discounted rate and then resell them to their own customers at a markup. The reseller will typically have their own branded web portal or API that their customers can use to manage their SMS campaigns.

  • What are the benefits of using a Reseller SMS ?

    The main benefit is that it allows companies or individuals to offer SMS services without having to invest in the infrastructure and technical expertise required to set up and manage their own SMS platform. Additionally, reselling SMS services under their own brand name can help increase customer loyalty and trust.

  • How much does it cost to become a Reseller SMS ?

    The cost to become a reseller SMS will vary depending on the provider. Some providers may charge a one-time setup fee or monthly fee, while others may offer a revenue-sharing model. It's best to contact different providers to get a sense of what they offer and what the costs would be.

  • Are there any limitations to using a Reseller SMS reseller?

    The limitations will depend on the provider and the reseller agreement. Some providers may have strict guidelines on how the services can be marketed and sold, while others may have limitations on the types of SMS messages that can be sent. It's important to carefully review the terms of the agreement before signing up.

SIM Based SMS Service


  • Is SIM Based SMS different from Regular SMS ?

    SIM Based SMS service is used often when a person or organization doesnot meet DLT guidelines in terms of documentation of template approval. In many case if person or business cannot get approval for Sender ID or Template messages by DLT. Then they have no other choice but to use SIM Based SMS Service to send messages.

  • What is SIM Based SMS Services ?

    SIM based sms servie works via pool of sim that at integrated in modem devices. And automatically sms are broadcasted via them. In this case you don't need template approval. And all message are broadcasted via SIM number. Hence you cannot get Sender ID in this.

  • Who need Open Template SMS Service ?

    If you are facing issue in getting DLT Process complited as you don't have address proof or your sms template is not getting approved by DLT. Or your SMS Template is getting rejected by DLT again and again. Then in that case you might use Open Template SMS Service. However, do note Open Template SMS Service only send sms on Non-DND numbers only.

  • Do SIM based SMS Service deliver message on DND Numbers ?

    Technically Yes, However as per TRAI guidelines promotional sms cannot be delivered without recipient concent on DND number. Hence in general SIM based SMS service don't deliver messages on DND Number. And nor customer is charged for this

  • How to become SIM Bulk SMS Reseller ?

    WebXion was established in 2009. And till date we have more than +1500 customers who are availing our services. You can join WebXion White Label SIM SMS Reseller program to become Bulk SIM SMS Reseller. To know more connect at +918657215533.

  • How is Billing process works in White Label SIM SMS Reseller Account ?

    We bill you as reseller in prepaid and you will get complete transaction log of usage in your sim sms reseller panel. However, you are free to decide how you want to bill your end customers. To charge your end customer in prepaid or post-paid is your internal choice.

  • Which is Best SIMS SMS Service Provider ?

    Which is Best SIMS SMS Service Provider ?

  • Top SIM SMS Service Provider in India ?

    There are many SIM SMS Service provider, however if you are top sms company that offers highest SIM based SMS delivery and lowest SMS Rates then visit WebXion.

  • How can i use SIM Based SMS Service ?

    If you are facing issue in getting DLT Process ccompleted as you don't have address proof or your sms template is not getting approved by DLT. Then in that case you might use SIM Based SMS Service.

SMPP Gateway Service


  • What is SMPP ?

    SMPP (Short Message Peer-to-Peer) is a protocol used for sending and receiving SMS messages between different communication systems. It is a widely-used protocol for sending SMS messages in bulk and is particularly popular among businesses and organizations that need to send large numbers of SMS messages.

  • How does SMPP work ?

    SMPP works by connecting a system or application to an SMS gateway using the SMPP protocol. This enables the system or application to send and receive SMS messages via the gateway, which in turn routes the messages to the mobile network operators.

  • What are the benefits of using SMPP ?

    The main benefits of using SMPP include scalability, which allows it to handle a large number of messages and support high-volume messaging. Additionally, SMPP is an open standard, which means that it can be integrated with a wide range of systems and applications.

  • What is the difference between SMPP and other SMS protocols ?

    SMPP is primarily used for sending and receiving SMS messages in bulk, and is particularly popular among businesses and organizations that need to send large numbers of SMS messages. Other SMS protocols, such as HTTP or SMTP, may have different use cases and may not be as well-suited for high-volume messaging.

  • Can I use SMPP to send both transactional and promotional SMS ?

    Yes, SMPP can be used to send both transactional and promotional SMS.

  • Is SMPP Connectivity easy to set up and maintain ?

    SMPP Connectivity requires a specific technical knowledge, as it is a technical protocol, and businesses and organizations will need to have a technical team that can set up and maintain the connection.

  • Do I need a specific technical knowledge to use SMPP Connectivity ?

    Yes, as SMPP Connectivity is a technical protocol, businesses and organizations will need to have a technical team that can set up and maintain the connection.

  • How many SMS can be sent via SMPP per day ?

    It varies by the SMS service provider, generally, businesses and organizations can send thousands of SMS messages per day via SMPP.

Election SMS Service


  • What is an Election SMS Campaign?

    An Election SMS Campaign is a method of reaching out to voters through text message, to provide information about polling locations, candidate information, and voting instructions, as well as reminders about important dates and deadlines, such as voter registration and election day.

  • Can I get Sender ID for Election SMS Campaign in name of Political Party ?

    Sender ID in name of Political Party is usually not provided. But you can have matching name however do remember, Political SMS Camapaigns will not be delivered to Full DND number as they will be approved in Explicit SMS Service only.

  • Can i get Open Template for Election SMS Campaign?

    If you use Sim Based SMS Service then you can get open template for election sms campaigns.

  • What are the benefits of an Election SMS Campaign?

    The benefits of an Election SMS Campaign include the ability to reach a large number of voters quickly and efficiently, targeting specific voter demographics, increasing voter engagement and interest in the campaign, being cost-effective, easily trackable and measurable, and providing real-time updates and reminders to voters.

  • How can I create an Election SMS Campaign?

    To create an Election SMS Campaign, you will need to use a bulk SMS service provider that allows you to send mass text messages to a list of phone numbers. You will also need to create the content of your messages and segment your contact list by demographics such as age, gender, and location.

  • How can I track the success of my Election SMS Campaign?

    You can track the success of your Election SMS Campaign by using metrics such as open rates, click-through rates, and conversion rates, which will provide insight into the effectiveness of your messaging. You can also use polls, surveys or other methods to gauge voter engagement and interest in the campaign.

  • Is there a limit to the number of text messages I can send during an Election SMS Campaign?

    The number of text messages you can send during an Election SMS Campaign will depend on the bulk SMS service provider you are using. Some providers may have limits on the number of messages you can send per day or per campaign.

  • Are there any legal or ethical guidelines to follow when conducting an Election SMS Campaign?

    Yes, there are legal and ethical guidelines that must be followed when conducting an Election SMS Campaign. These guidelines may vary depending on your country or state, but typically include obtaining consent from recipients to receive text messages, providing an opt-out option, and ensuring that all messages are truthful and not misleading.

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